Based in QLD Australia I Nationwide Shipping

PRIVACY POLICY
1. Introduction:
Fusion (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make an enquiry, or engage our products and services.
2. Information We Collect:
We may collect the following types of personal information:
• Contact details: your name, email address, phone number, and company name.
• Project details: information you provide about your space, location, or specific product requirements.
• Website usage data: including IP address, browser type, and pages visited, collected through analytics tools and cookies.
3. How We Collect Your Information We collect information when you:
• Submit a form through our website or email us directly.
• Speak with our team by phone or in person.
• Engage our installation or supply services.
• Interact with our website through cookies or analytics. You may choose to remain anonymous or use a pseudonym when contacting us; however, this may limit our ability to provide certain services.
4. How We Use Your Information We use your personal information to:
• Respond to your enquiries and provide quotes.
• Deliver and install products and services.
• Improve our website, communication, and customer experience.
• Send relevant updates or information about Fusion (only if you’ve opted in).
• Meet legal, accounting, or regulatory obligations.
5. Disclosure of Personal Information:
We may share your personal information with:
• Our trusted suppliers, delivery partners, or installers (only as necessary to complete your project).
• Professional service providers such as IT, marketing, or accounting partners who support our business operations.
• Regulatory authorities if required by law. We do not sell, rent, or trade personal information under any circumstances.
6. Data Storage and Security:
Your information is stored securely in electronic systems protected by password access and encryption. We take reasonable steps to safeguard data from misuse, loss, unauthorised access, or disclosure.
7. Cookies and Analytics:
Our website may use cookies and analytics tools (such as Google Analytics) to monitor traffic and improve user experience. You can disable cookies in your browser settings; however, some features may not function as intended.
8. Access and Correction:
You have the right to access or request correction of your personal information held by Fusion. To do so, please contact us using the details below.
9. Contact Us:
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email Us: dan@fusioncj.com.au
Call Us: 0430 595 203
10. Updates to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legislation. All updates will be posted on this page with a revised “Last updated” date.